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Police praise members of the public who helped two people in distress on York bridge

Sat 13 Sep, 2025 by YorkMix

Ouse Bridge, York. Photograph: YorkMix

Filed Under: News

Police have thanked members of the public for their help in two incidents on the same day in York.

Both were on Ouse Bridge in the city centre.

In a community message today (Saturday), PCSO Grenville Dowson wrote: “Yesterday, officers responded twice to reports of individuals in distress on Ouse Bridge in York. 

Where to get help

When life is difficult, Samaritans are available – day or night, 365 days a year. You can call them for free on 116 123. And the following organisations also offer advice and help

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Samaritans is available for anyone struggling to cope and provide a safe place to talk 24 hours a day.
Phone: 116 123
Visit the Samaritans website

Local crisis service: Tees, Esk and Wear Valleys NHS Foundation Trust: 0800 0516 171 (24/7 support line)

SOS Silence of Suicide provides a listening service For children and adults who need emotional support, understanding, compassion & kindness.
Phone: 0300 102 0505
Visit the SOS Silence of Suicide website

Shout is a 24/7 text service, free on all major mobile networks, for anyone struggling to cope and in need of immediate help.
Text SHOUT to 85258
Visit the Shout website here

HOPELineUK offer support, practical advice and information to young people considering suicide and can also offer help and advice if you’re concerned about someone you know.
Phone: 0800 068 41 41
Visit the Papyrus website

CALM, the campaign against living miserably is a suicide prevention charity that offers free, anonymous and confidential support via their helpline and webchat for anyone who is in crisis.
Phone: 0800 58 58 58 (daily 5pm-midnight)
Visit the CALM website

Lifeline provides support to people suffering distress or despair in Northern Ireland, regardless of age or district.
Phone: 0808 808 8000 (24 hours a day)
Visit the Lifeline website

Community Advice & Listening Line offers emotional support and information on mental health and related matters to people in Wales.
Phone: 0800 132 737 (24/7) or text “help” to 81066
Visit the Community Advice & Listening Line website

Survivors of Bereavement by Suicide exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.
Phone: 0300 111 5065 (9am to 9pm daily)Visit the Survivors of Bereavement by Suicide website

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“Thanks to the quick actions and compassion of members of the public, both people were brought to safety before police arrived and were able to provide further support.

“We want to thank those who stepped in – your awareness and kindness made a real difference.

“If you or someone you know is struggling, please remember that help is available. You do not need to face difficult feelings alone.”

There are lots of places to go for help listed in our panel above.

PCSO Dowson added: “It’s OK to ask for help. Talking to someone can be the first step toward feeling better.

“Thank you again to the members of the public who acted quickly and with compassion yesterday. Together, we can continue to look out for one another.”


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